Respect for the subordinate’s opinions is an inevitable aspect of leadership in which case the leader respond to all recommendations and employees’ requests amicably and respectably owing to the fact that differences of opinion is an eminent sign of progress and chance to capture strategies that can enhance business growth.
The creativity and ingenuity of Costco employees was a sight to behold. Diversity on the managerial post is equally important. Giving people a voice to express their ideas and opinions then considering them is a third way Costco strengthens its Connection Culture.
Leaders have the role of facilitating the behavioural change that assists in moulding individual trails into teams, to achieve the set goals.Beside diversification of governance styles in a firm, advancing business in a diversified manner also requires ability to have a long-term business growth plan.
When I spoke with Jim Sinegal, he emphasized that valuing people is the right thing to do, and it’s a good business practice. This clearly shows that it is not wise to measure business endeavours by analysis of monetary achievements only. "Costco is the best at everything, including the president and the board of directors." Senior Vice President, Canada, Non-Foods, E-commerce, Membership & Marketing
Generally, contemporary prospective companies have abolished the traditional styles of leadership or administration to develop the employees’ trust and participation for better performance. When he does, corporate America will lose a leader of a very different sort. Consistency, commitment, endurance and patience are important values that successful leadership requires, since people often take considerable amount of time to trust and honestly support a unique style of leadership.Traditionally, managers were dominant figures in firms but today there is a huge difference between leadership and management.
Even though other retail stores like Wal-Mart have almost a similar low prising and clients targeting strategy, the Costco’s retail strategy and price management concept makes the warehouses more admirable and preferred treasure hunt for customers.Most firms today have failed to search and find the right form of leadership. Sinegal’s management style clearly point’s outs the importance of “MBWA” management style, meaning “management-by-walking-around” which enhances trust, strong interactive bond and loyalty between the leaders and subordinates.According to Bennett (p.383), consumer and employee’s trust are business aspects that act like a pillar running through various aspects of guidance thus ensuring business success.
Being close to the warehouses operations, by spending majority of his time visiting warehouses casually, assists Sinegal to monitor and remain acquitted with the right styles of management to enhance business growth (Simchi-Levi et al, p.144).Sinegal action is an obvious indication that a prospective leader must be a figurehead and a person who is able to handle disturbances. No jobs were cut when Costco merged with Price Club. With the prevalence of these organizational cultures in the U.S., it’s not surprising that two-thirds of American workers are disengaged.
In early August I traveled to Seattle to attend a portion of Costco’s Annual Managers Meeting, where I gave a keynote speech based on my book "Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work." People are naturally opposed to rules that hinder their freedom and policies that are strenuous during performance.
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