Promos, ventes flash pour ne plus rater une occasion de faire une bonne affaire ! Website boasts next day delivery for orders placed before 14:00. Still have questions? Or do you like to walk in their underwear all day long? This is not a serioues company. Pyjamas seem damaged now. I think I have to look for another lingerie brand. It’s very frustrating for me. I did not check my bank account immediately so I placed a second order and received the same exact response being that it was declined due to non-verification and that I would not be charged, however, I was charged again immediately. To achieve this, Intimissimi invests a great deal in research into materials and forms. Terrible customer service! To monitor one of your orders, enter the order number you received in the confirmation email and the billing last name. A really bad experience with the online shop. Thank you, but I don't like paying for delivery, unless necessary, so my choice should have not been taken away from me!! In their helpcenter they tell you to go to my intimissimi and simply click on "order & return". Then write a review and share your opinion and rating of this shop and their product. They send me another email asking to sign a declaration saying I never received my parcel, basically as I said in my previous 3 emails. Choosing your best ally for everyday wear isn’t always easy. Please enter a city or zip code to find the store nearest you Only the latest review will count in the company's TrustScore No refunds, I have sent an email pertaining to both orders. I'm very disappointed, you were my favorite brand.
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I am still waiting for a delivery a week later. Try our models: from the natural support of the Sofia balconette bra to the brand new Irina for fuller busts. It has been 2 months now. Also I used this chat a lot, you guys promised me to mail me about updates but I never received an e-mail.
However I do prefer to buy in shop since it is easier to check the sizes and the employees in store are always helpful. Unbelievably bad customer service-- in fact, nonexistent. SUPER DISAPPOINTED. Start your review of Intimissimi. Because of COVID-19 this was the first time I couldn't go to the store so I ordered online. Pyjamas are soft, light and beautiful.
Embroidery was a bad job. Every time when I want to place my order they say they are sorry but there are some problems. After several attempts, I finally managed to send an email(the email facility doesn’t work properly) 6 days ago, but there has been no reply and I don’t think there will be any. Sometimes online stocks show items available when they are not, you can add them to the cart, but you won’t receive them and the store doesn’t notify you prior - thankfully the store won’t charge your card for the missing piece, which is good. You disappointed me a lot. Very poor returns process compared to competitors. I ordered a pyjama for my wife and want to return it but intimissimi does not gibve any possibility to return an order. Share review. I chose free delivery, but somehow when choosing the option, the website forced a 48 hour delivery option on me. Purchased an item during lockdown. have you ordered a bra at Intimissimi’s webshop and never want to try another brand? Comunicataion was good, arrival was timely. I always bought my lingerie from this brand and I used to love it but honestly seeing their customer service this is my last time. 215 friends.
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