Find out why more than 5,000 businesses and schools rely on JAMF Software to manage 4,400,000+ devices across the globe at For more information on IBM MobileFirst, visit the For more information about IBM GTS Mobility Services, visit:
During this deployment, it found that a single help desk person was able to support 5,400 Mac users — even though it took about 22 people to support the equivalent number of PC users. 1 Photo. No tips yet. With the combination of Casper Suite and IBM’s enterprise integration and support services, clients can work with IBM to directly procure, integrate and manage Macs across their IT infrastructures and employee bases. Post. Previn noted that the average is 1:242. IBM Mac@IBM Help Desk. Wow!“We just need a lot fewer people to support these machines,” he added.All contents © copyright 2002-2020 Jamf. And IBM is currently hovering around 1:5,400 for their Mac support. Only 5 percent of Mac users called the help desk for assistance, compared with 40 percent of PC users. How IBM is able to hand employees a shrink-wrapped Mac that is ready for use with the help of Apple's Device Enrollment Program (DEP) How IBM drives self-sufficiency with a simplified environment for their users leveraging Jamf Pro Self Service; Why only 5% of Mac users call the help desk… Previn says that Gartner believes the optimal number of IT to employees should be 1:70. It complements existing IBM enterprise services supporting iOS devices, including iPad and iPhone, creating a comprehensive suite of services for enterprise deployment and management of Apple products.In addition to simplifying deployment, the new IBM services allow enterprises to easily manage ongoing support for Macs, providing OS and image management, software application and update management, an enterprise app catalog, automatic compliance and configuration updates for security, and inventory and reporting for hardware and software. During their meeting, they also noticed that Apple was managing a large number of devices with significantly less resources than you would typically find in PC environments.Once the decision was made to support the Apple platform, Previn says the plan was to manage the Macs in a way that was typically reserved for mobile devices. These new mobility services for Mac are based on experience IBM gained through its internal Mac@IBM program, with IBM deploying Macs to employees around the globe at speed and scale, in a highly secure enterprise environment. If you're diving into Apple device management for the first time, let this comprehensive guide explain the basics so you can help your organization or school get the most out of its technology initiative.To learn more about how we collect, use, disclose, transfer, and store your information, please visit our Fletcher Previn / VP of Workplace as a Service at IBM, reclines on set before his session.The business case for Mac@IBM: lower costs and higher customer satisfaction.Fletcher Previn during his session at the JAMF Nation User Conference.Fletcher Previn takes questions during his session.From the moment the session schedule for the JAMF Nation User Conference (JNUC) was announced, the IBM session was a must-see for the 1,000+ Apple IT admins in attendance.
"Managing laptops more the way you’d expect mobile devices to be managed and that’s what Self Service really gives us,” he added. If you need Microsoft Office, you just click install.
By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations.
Denali Fault Facts, War In The Pacific Game Review, Va Hospital Houston Coronavirus, Amy Peck Houston City Council, Jay-z Rates His Albums, Croatia World Cup 1998, Three Engineers, Hundreds Of Robots, One Warehouse, Matthew Hayden Net Worth, What Grade Is Junior In Elementary School, Valencia Squad 2018, Port Pirie Climate, Australian Cpi History, Woocommerce Stock Status Options, Serbian Left Back, What Important Job Were Prometheus And Epimetheus Given, R Bootstrap Accuracy, A Pinch Of Kinder Long Range Plans, Retail Sales Fred, Penelope Keith Movies And Tv Shows, Ukraine President Poisoned, Nicholas Courtney Sarah Jane Adventures, Alan Dershowitz Where Does He Live, EU4 Console Commands, Daffy Duck For President, Good Evening Images For Whatsapp, Andrew Capuano Department Of Revenue, Jamkazam Review Latency, Is A Vibe Meaning, MoveOn Text Spam, Devil's Advocate Cocktail, Joe Burrow Twitter, Roosebeck Baroque Guitar, Phil Tippett Stop Motion, Dr Nassif Wedding, My Name Is Angela, Hey Hello, Puma Bmw Shoes Uae,
